SASSA R350 Status Check: How to Check Your Grant Status Online (2024)
Need to do a SASSA R350 status check?
Below are all the official methods to check your SRD grant status online, via WhatsApp, or SMS, including the latest R370 grant increase updates for 2024.
Quick Guide: SASSA R350 Status Check Methods
✓ Check Your SASSA Status Online:
1. Visit: srd.sassa.gov.za/sc19/status
2. Enter your ID number
3. Enter your phone number
4. Click “Submit”
✓ Check via WhatsApp:
1. Save this number in your cellphone: 082 046 8553
2. Then send this word: “status”
3. Follow prompts
✓ Check via USSD (No Data Needed):
– Dial *134*7737#
– Follow menu options
✓ Check via Moya App:
1. Download Moya App (#datafree)
2. Select SASSA services
3. Choose “Check Status”
1 How to Check SASSA R350 Status Online
The quickest way to check your SASSA R350 status is through the official SASSA website. Follow these simple steps:
1. Visit srd.sassa.gov.za/sc19/status
2. Enter your South African ID number
3. Type in the cell phone number you used for your application
4. Click “Submit” to view your status
Important: Make sure you’re using the same phone number that you registered with during your initial application.
Your status will show one of these results:
– Approved: Your grant is approved for payment
– Pending: Your application is still being processed
– Declined: Your application wasn’t successful (see appeals section below)
2Check SASSA R350 Status via WhatsApp
WhatsApp checking is free and works even with low data.
Here’s how you can do it quick and easy:
1. Save the official SASSA WhatsApp number: 082 046 8553
2. Open WhatsApp and message “status”
3. Follow the automated prompts
4. Enter your ID number when requested
5. Wait for your status response
Tip: Save the WhatsApp number as “SASSA Status Check” for easy future reference.
3SASSA R350 Status Check via SMS
If you don’t have a cellphone or smartphone or your data is finished, you can use these SMS options:
1. USSD Method:
– Dial *134*7737#
– Follow the menu prompts
– Select “Status Check”
– Enter your ID number
2. SMS Method:
– Message your ID number to [number]
– Wait for confirmation SMS
– Standard SMS rates apply
4Check SASSA Status with Moya App
The Moya App is completely #datafree and offers these benefits:
1. Download Moya App from your app store
2. Open and select “SASSA Services”
3. Choose “Check SRD Status”
4. Enter your details
5. View your status instantly
Bonus: Moya App also lets you track payment dates and update your details.
5Common SASSA Status Check Results Explained
Understanding your status result:
✓ Approved:
– Ready for payment
– Check payment date below
– Ensure banking details are correct
⏳ Pending:
– Application still processing
– Check again in 24-48 hours
– No action needed
❌ Declined:
– See reasons for decline
– Submit appeal within 30 days
– Update incorrect information
SASSA R350 Payment Dates 2024
R350/R370 grant payments follow this schedule:
– First Week: ID numbers ending 000-249
– Second Week: ID numbers ending 250-499
– Third Week: ID numbers ending 500-749
– Fourth Week: ID numbers ending 750-999
Note: From April 2024, the grant amount was increased from R350 to R370 per month.
Common SASSA R350 Status Check Problems & Solutions
– “System Error” Message: How to fix it
- Clear your browser cache and cookies before attempting another check
- Try accessing the portal during off-peak hours (early morning or late evening)
- Use a different browser or device if the error persists
- If using the SASSA app, uninstall and reinstall the latest version
- Check your internet connection stability
– Wrong Phone Number Listed: Update process
- Visit your nearest SASSA office with your ID and proof of new number
- Submit an online correction form through the SASSA portal
- Provide supporting documentation (new phone contract or affidavit)
- Wait 48-72 hours for the system to update
- Verify the change by checking your status again
– Status Stuck on Pending: What to do
- Wait at least 5 working days before taking action
- Check if all required documents were properly uploaded
- Verify your banking details are correct
- Submit a follow-up inquiry through the SASSA website
- Contact the SASSA call center if pending for more than 30 days
– Bank Verification Failed: Steps to resolve
- Ensure your bank account is active and in your name
- Submit recent bank statements (not older than 3 months)
- Verify your account type is compatible with SASSA payments
- Complete a new bank verification form
- Consider switching to an alternative payment method if problems persist
– Multiple Applications: How to handle
SASSA Contact Details for R350 SRD Grant
- Got queries regarding your SRD status check for your R350 payment?
- Or you’ve been approved but still no payment?
- Use any of the SASSA contact details below to get clarity
SASSA Toll-Free number for SRD R350 queries: 0800 60 10 11
WhatsApp Number: 082 046 8553
SASSA Tel helpline (landline): 012 400 2000
SASSA USSD Number: *134*7737#
SASSA SRD email address: [email protected]
Postal Address: Private Bag X55662, ARCADIA, 0083 SRD email address: [email protected]
Independent Tribunal for Social Assistance Appeals (ITSAA): 012 312 7727 or 086 216 371
SASSA R350 Payment Dates 2024
SASSA Old Persons, Child Support & Disability Grant Payment Dates
| Month | Group | Date |
|---|---|---|
| January 2025 | Old Age Grant Payment Date | Friday 3rd January |
| January 2025 | Disability Grants | Monday 6th January |
| January 2025 | Child Support Grants | Tuesday 7th January |
| January 2025 | Other SASSA Social Grants | From 7th to 31st January |
| January 2025 | SASSA R350 Grants | SRD Grant Payments will be processed from the 25th to 31st January 2025 – Find Out Where To Get Your SASSA R350 Grant Payments here |
SASSA R350 Grant Requirements: Latest Eligibility Criteria (2024)
Before doing your SASSA status check for R350 payment dates, you should check to see that you are one of those who qualifies for SASSA 350 grant.
If you don’t, that could be a reason why your 350 status check is giving a rejected or declined response or you just haven’t got your latest payment.
Below, are the latest eligibility requirements for 2024;
SASSA R350 Grant Eligibility Requirements that You Must Meet to Qualify
- You must be a South African Citizen, Permanent Resident or Refugee registered on the Home Affairs database.
- The grant is also open to persons who are holders of special permits under the Special Angolan Dispensation, the Lesotho Exemption Permit dispensation and the Zimbabwe Exemption Permit Dispensation, and asylum seekers whose section 22 permits or visas are valid or were valid on 15 March 20201.
- You must be currently residing within the borders of the Republic of South Africa.
- You need to be above the age of 18 and below the age of 60.
- You must be unemployed to get the grant.
- You can’t be receiving any other form of social grant.
- And you can’t be getting an unemployment insurance benefit or qualify to receive an unemployment insurance benefit (UIF).
- You also can’t be getting a stipend from the National Student Financial Aid Scheme (NSFAS) or any other financial aid.
- You can’t be receiving any other government COVID-19 response support.
- You cannot be living in a government funded or subsidised institution.
Therefore, if you’re a person who qualifies for SASSA R350 grant according to the latest eligibility criteria, you can proceed with your SASSA status check.
Common reasons that your status may be declined include these below;
- failing to meet age requirements
- being admitted into a state institution
- being able to provide for yourself or your dependents
- already receiving a state grant
- applicant deceased
- submitting incorrect documents
- or the intended beneficiary is not in the country.
PS. Caregivers who are not receiving any grant on their own behalf are also eligible to apply for the R350 grant.
7 Ways You Can Apply for the R350 SRD Grant Online
So, if you meet the eligibility criteria for the R350 grant, and you haven’t applied yet, you can apply in one of the following ways;
- SASSA website: https://srd.sassa.gov.za/
- Email: [email protected]
- WhatsApp: 082 046 8553
- USSD line: Dial 1347737# and follow the prompts
- GovChat
- How to submit your R350 SASSA application online
Common SASSA Status Check Results Explained (FAQ)
To check your SASSA R350 grant status online, you can visit the SASSA website and click on the “Application Status” tab. You will need to enter your ID number and phone number to check your status.
To check your SASSA R350 grant status via WhatsApp, you can save the SASSA WhatsApp number (082 046 8553) to your contacts and send a message that says “Status” followed by your ID number. For example: “Status 1234567890123”.
To check your SASSA R350 grant status via SMS, you can send an SMS to 082 046 8553 with your ID number in the message. You will receive an SMS response with your grant status.
There are two ways to find out your next SASSA R350 payment date:
- Check Online:
Go to the official SASSA SRD website here: https://srd.sassa.gov.za/
Then enter your South African ID number and the phone number you used to apply for the SRD grant in the first place.
Then click “Submit.”
You’ll see your payment status immediately, and if approved, the estimated payment date.
- Contact SASSA Call Center:
Call the hotline: 0800 601 011.
Choose your preferred language.
Select the “Check SRD R350 Status” option.
Follow the prompts and provide your information.
Then a SASSA agent will help you check your payment status.
Remember:
Payments are usually sent on different dates each month.
You can check your status again after 30 days.
Lastly, make sure all your information is accurate.
The different SASSA R350 grant status messages are:
- Pending: Your application is still being processed.
- Approved: Your application has been approved and you will receive your grant payment soon.
- Declined: Your application has been declined.
- Cancelled: Your grant has been cancelled.
The reasons why your SASSA R350 grant application may be declined are:
- You are not eligible for the grant.
- You have already received a grant from another source.
- You have provided incorrect information on your application.
- You have failed to re-apply for the grant on time.
To be eligible for the SASSA R350 grant, you must meet the following criteria:
- You must be a South African citizen, permanent resident, or refugee.
- You must be above the age of 18 and below the age of 60.
- You must be unemployed and not receiving any other social grant.
- You must not be receiving a student bursary or grant.
- You must not be receiving an unemployment insurance benefit.
- You must not be receiving any other form of government assistance.
You can go to this link to apply for the SASSA R350 grant online or on the SASSA website, or via the Moya App.
To apply online, you will need to visit the SASSA website and create an account. Once you have created an account, you can log in and start the application process.
Go to this link to download the Moya App for free.
Once you have downloaded the app, you can create an account and start the application process.
You can check your SASSA R350 grant status online at the SASSA website, WhatsApp, SMS, or via the Moya App. (see the 3 Ways To Do Your SASSA Status Check above)
To check your status online, you will need to visit the SASSA website and log in to your account. Once you have logged in, you can click on the “Application Status” tab to check your status.
To check your status via the Moya App, you will need to open the app and log in to your account. Once you have logged in, you can click on the “Check Grant Status” button to check your status.
The different SASSA R350 grant status messages are:
- Pending: Your application is still being processed.
- Approved: Your application has been approved and you will receive your grant payment soon.
- Declined: Your application has been declined.
- Cancelled: Your grant has been cancelled.
The reasons why your SASSA R350 grant application may be declined are:
- You are not eligible for the grant.
- You have already received a grant from another source.
- You have provided incorrect information on your application.
- You have failed to re-apply for the grant on time.
If you have any questions or problems with your SASSA R350 grant application, you can contact SASSA customer support for assistance.
About the “status pending message”, SASSA said it happens when there’s a delay in payments for the new cycle
Payments could also be suspended, if the qualifying criteria had changed.
Furthermore, more than one payment could be made in a single month, but no one would receive a double payment for their R350 grant.
You should, therefore, continue to check your SASSA status until you no longer get the “SASSA status pending” message.
The SASSA R350 grant has been extended until March 2025, as announced by President Cyril Ramaphosa at the 2024 SONA.
If you have already applied, do your SASSA status checking until you have a confirmation that you’ve been registered (as above).
Many more will qualify, for instant caregivers, for the SASSA R350 grant payments.
The SASSA R350 grant is available as part of the COVID-19 Social Relief Of Distress Fund.
If you qualify you’ll still need to apply for the social relief grant which can be done by using any of the methods below.
The SASSA reconsideration application gives you an easy way to submit your request.
Go to this link to see how to submit a reconsideration request or submit an appeal.
Before you would’ve had to send your reconsideration application via email to [email protected].
But now it’s much easier and quicker to do online.
The quickest way to do a SASSA Reconsideration Status Check is to go to the official website. (https://srd.sassa.gov.za/sc19/reconsideration)
Once the page has opened you will just need to do the following;
- Enter your South African ID Number in the top block
- Enter the phone number you used in your original application
- Then click “Send Pin” or just hit enter.
- Once you have your PIN sent back you can proceed with your SASSA reconsideration application.
This is another common complaint from SRD grant applicants who have received an approved SMS but have not been paid.
The reason for this is generally a bank verification problem where your records do not match those on file at the bank.
Whilst a few banks have had account complications, to be safe, you should also check that the bank account details you supplied are correct.
If you are rejected for the SASSA SRD grant, you can appeal the decision.
To appeal the decision, you must submit a written appeal to SASSA within 30 days of the date of the rejection letter.
Follow these steps to submit your SASSA Appeal Online
Once you have submitted your appeal you should receive an SMS from SASSA notifying you of the outcome.
Or you can find out how to check your SASSA appeal status here.
You can also reach out to SASSA on their call center number at 0800 601 011.
SRD Grant Payments Will No Longer Be Available At Post Office Branches and there are currently no fixed SRD Grant payment dates for 2023.
Therefore, you won’t be able to collect payments from Post Office branches from June 2022 in order for SAPO to reduce the number of people queuing for grants.
But, as an SRD grant beneficiary, you can have payments deposited into your bank account, or collect them from certain retail stores.
You can’t collect your SRD SASSA payments for R350 from Post Office branches, but you can get them from the supermarkets and retail stores below.
- Pick n Pay
- Boxer
- Shoprite
- Checkers
- USave merchants
However, before going to collect your payment from one of the supermarkets above, you need to set up your preferred payment option, as below.
- Firstly, you must have your own cellphone number to be able to receive your R350 payment at one of the supermarkets above.
- Then log on to srd.sassa.gov.za.
- Once you’ve logged in, you must respond to the security SMS you receive on your phone to proceed.
- Once that’s done, you can then choose the merchants in your application from where you want to collect your money.
- Once you’ve made your choice, submit the updated application.
In addition, you need to have your own cellphone number so that you can receive your grants at supermarkets.
Lastly, you will also be helped with resetting your PINs for your SASSA cards at the pay points.
Old age, disability or child payments can still be collected from any Post Office branch.
Go to the following link to see more answers to the most popular SASSA SRD Grant FAQ here.
For example, answers to questions like these;
The Social Relief of Distress Grant (SRD Grant) is available to South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years. And the above group must also have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not eligible for UIF payments, and have no financial support from any other source.
Hoe Doen n Mens Jou SASSA R350 Grant Status Tjek?
Dit is baie vinnig en maklik om te doen.
Daar is basis 3 maniere om jou SASSA R350 status tjek te doen, soos volg;
1. Gaan na die amptelike SASSA website (srd.sassa.gov.za/sc19/status) en volg die instruksies.
Sodra die website oopgemaak het, volg net hierdie stappe;
i) moet jy eers jou ID-nommer intik,
ii) en dan die selfoonnommer wat jy in jou oorspronklike aansoek gebruik het,
iii) druk dan die “submit” knoppie.
2. WhatsApp of SMS
3. Laai die Moya-App en doen dit daar.
Jy kan ook aansoek doen vir die R350 grant op die Moyo App wat gratis is.
En laastens, gaan na die paragraf hierbo waar jy 3 maklike maniere kan sien om jou SASSA R350 Status tjek te doen met al die inligting: “How to Check SASSA R350 Status: 3 Easy Ways”
Afrikaans FAQs
Daar is 3 maniere om jou sassa status tjek te doen, soos volg; WhatsApp, Mojo-app of om na die amptelike SASSA website te gaan. Of jy kan net hierbo sien hoe om dit te doen.
Hier is all die SASSA Kontakinligting;
WhatsApp: 082 046 8553
E-pos: [email protected]
USSD-Nommer: *134*7737#
SASSA-Inbel sentrum nommer: 0800 60 10 11
SASSA-webwerf: https://srd.sassa.gov.
More Useful Information For SASSA SRD Grant Beneficiaries
- My application is still pending
- I’m waiting for reconsideration
- I was declined
So, once you’ve done your SASSA status check you’ll be able to see the status of your application and then you can rectify it before the next payment date.
For example, if you get declined, you can appeal the decision for reconsideration.
You should also note that if you’ve missed a R350 payment date, you should contact SASSA to arrange your payment.
Also, you should be notified by SMS as to when your SASSA payment is ready for collection if it’s not paid directly into your account.
However, this is assuming you still qualify for the grant for that particular month as your qualifying criteria could’ve changed.
It’s very important to do a SASSA status check for R350 payment every month to verify that you still qualify for the SRD grant payment
Taking Care of Your SASSA Grant Status: What's Next
We’re Here to Help You Through Your SASSA Journey
Checking your SASSA R350 grant status shouldn’t be a source of stress or confusion.
Remember these key points:
* Your status can be checked 24/7 through the official SASSA channels
* Regular checking (every 48-72 hours) helps you stay informed about your application
* Keep all your reference numbers and screenshots for future reference
* If you encounter any problems, help is always available through multiple support channels
* Your application information is secure and protected
What To Do Next
✓ Bookmark this page for easy reference
✓ Save the SASSA helpline number (0800 601 011) to your contacts
✓ Set up regular reminders to check your status
✓ Keep your supporting documents ready and updated
✓ Follow SASSA’s official social media channels for real-time updates
Stay Informed and Protected
SASSA is committed to supporting all eligible South Africans through the Social Relief of Distress (SRD) grant program. While waiting for your status to update or payment to process, be vigilant about scams. Remember that all official SASSA services are free, and no payment is required to apply or check your status.
Need Additional Support?
Our support team is available to assist you during business hours (Monday to Friday, 8:00 AM – 4:00 PM). Whether you’re applying for the first time, checking your status, or need help with an appeal, we’re here to guide you through the process.
*Important: Protect yourself from fraud! SASSA will never ask you to pay for any service or share your PIN or password. Report suspicious activities to our fraud hotline immediately.*
Together, we’re working to ensure every eligible South African receives their grant efficiently and securely. Thank you for trusting SASSA with your social grant needs.