How to Check SASSA Appeal Status (2024)
Check Your SASSA R350 Appeal Status Instantly
Need to know how to check your SASSA appeal status for the R350 grant?
Or wondering if your appeal got approved or how to check your SASSA appeal status?
This easy guide will show you step-by-step how to check your SASSA appeal status online.
We’ll also give you some helpful tips on what to do if your SASSA appeal is taking longer than expected.
So, whether you just want to check your SRD R350 appeal status for the first time or you’ve done it before, this guide has everything you need to stay informed and up-to-date.
Step-by-Step Guide: How to Check Your SASSA R350 Appeal Status Online
Finding out whether your SASSA appeal for the R350 grant was successful can feel like waiting for an eternity.
But don’t worry!
This guide will walk you through the simple process of checking your status online, leaving you informed and empowered.
Getting Started: What You'll Need to Check Your Appeal Status
Before diving in, ensure you have two things handy:
- South African ID number:
This is your key to accessing your personal information on the SASSA website. - Mobile phone number:
The one you used during the SASSA application process.
- South African ID number:
Also, before you start the process for your SRD Appeal Status Check, it’s probably wise to check your R350 status for clarity.
This will help you understand why your application was rejected.
Furthermore, if your SRD application was declined and you haven’t appealed their decision you can still submit your SASSA appeal for your R350 grant here
Finding Out Your Status: The Step-by-Step Guide
- Navigate to the Official SASSA Website:
Visit the South African Social Security Agency (SASSA) website at https://www.sassa.gov.za/. - Access the Appeals Section:
Look for the “Appeals” section or a similar tab. It might be under “Services” or “Grants” depending on the website layout. - Log in Securely:
Enter your South African ID number and mobile phone number in the designated fields.Click “Login” and follow any additional security prompts.
- Find Your Appeal Status:
Once logged in, search for a section labeled “Check Appeal Status” or “Appeal Outcomes.”Select the relevant timeframe (e.g., “R350 Grant Appeals”) and enter your ID number again for verification.
Click “Submit” and voila! Your appeal status will be displayed.
Understanding the Results of Your Appeal Status: What Does It Mean?
Your displayed status will likely fall under one of three categories:
- Approved:
Congratulations! Your appeal for the R350 grant has been successful.
The website will provide further details on payment schedules and disbursement methods. - Pending:
Your appeal is still under review.
No need to panic, just be patient and wait for updates on the website or via SMS. - Declined:
Unfortunately, your appeal wasn’t successful this time.
However, the website might offer reasons for the decision and information on re-appealing or seeking alternative assistance.
Additional Resources and Support for Your R350 Appeal
If you encounter any difficulties or have further questions, don’t hesitate to consult these resources:
- SASSA Contact Centre:
Call 0800 601 011, Monday to Friday 8:00 AM to 4:30 PM (South African time). - SASSA Social Media:
Follow SASSA on Facebook or Twitter for updates and announcements. - Independent Tribunal for Social Assistance Appeals (ITSAA):
This independent body handles appeals not resolved by SASSA.Visit their website at the Social Assistance Act for more information.
SASSA R350 Grant Eligibility Requirements that You Must Meet to Qualify
You should also know that SASSA SRD grants are for only meant for those who meet all the eligibility requirements for the R350 grant.
Therefore, before you submit your SASSA appeal, you should check to see whether you meet all the eligibility requirements below.
And, if there’s any that you don’t comply with, that will probably be the reason why your R350 SRD application was declined.
- You must be a South African Citizen, Permanent Resident or Refugee registered on the Home Affairs database.
- The grant is also open to persons who are holders of special permits under the Special Angolan Dispensation, the Lesotho Exemption Permit dispensation and the Zimbabwe Exemption Permit Dispensation, and asylum seekers whose section 22 permits or visas are valid or were valid on 15 March 20201.
- You must be currently residing within the borders of the Republic of South Africa.
- You need to be above the age of 18 and below the age of 60.
- You must be unemployed to get the grant.
- You can’t be receiving any other form of social grant.
- And you can’t be getting an unemployment insurance benefit or qualify to receive an unemployment insurance benefit (UIF).
- You also can’t be getting a stipend from the National Student Financial Aid Scheme (NSFAS) or any other financial aid.
- You can’t be receiving any other government COVID-19 response support.
- You cannot be living in a government funded or subsidised institution.
Therefore, if you meet the eligibility criteria for the R350 grant, in terms of the requirements above, you can proceed with your SASSA appeal.
Common reasons for rejection include;
- failing to meet age requirements
- being admitted into a state institution
- being able to provide for yourself or your dependents
- already receiving a state grant
- applicant deceased
- submitting incorrect documents
- or the intended beneficiary is not in the country.
PS. Caregivers who are not receiving any grant on their own behalf are also eligible to apply for the R350 grant.
Final Thought on How to Check Your SASSA Appeal Status Successfully
Please remember that this guide is meant for informational purposes only and shouldn’t be considered official SASSA advice.
For official rulings and clarifications, always refer to the SASSA website or contact their designated channels.
I hope this information helps you to see how to check your SASSA appeal status and that you can get approved to start getting your R350 payments on the dates you expect.
Frequently Asked Questions: SASSA R350 Grant Appeal Status Check
The processing time for a SASSA appeal can vary, but on average, it takes between 60 to 90 days to receive a decision12. However, it’s essential to note that individual cases can deviate from this timeframe due to the unique circumstances surrounding each appeal.
Please remember to lodge your appeal within 30 days of receiving the rejection notification.
The entire SASSA appeal process typically takes 2-3 months to be completed.
(Ref: https://sassa.org.za/sassa-appeal-status-check/)
- Double check the information you provided to SASSA, which is reflected on the SRD DSD Appeal Electronic Platform.
- Update your contact information if necessary. This is very important in the event that your appeal is successful
- After updating your information, click **”Save”** and you will be automatically redirected back to the SRD DSD Appeal website to continue to lodge your appeal
- Appellants or their proxy will have to confirm that they have read and accepted the clauses in the Declaration and Consent Documents
- Click **”Submit”** and look out for the confirmation message on the page that your application was submitted successfully
- Please note, an appeal application needs to be lodged in relation to each month where a person is rejected by SASSA, if in disagreement with the decision.
The Independent Tribunal will inform you of the outcome of your appeal electronically, within a period of 60 – 90 days from lodging of the appeal. For further assistance, you can contact the Department of Social Development Independent Tribunal for Social Assistance Appeals (ITSAA) at [email protected].
Please remember that this guide is meant for informational purposes only and shouldn’t be considered official SASSA advice. For official rulings and clarifications, always refer to the SASSA website or contact their designated channels.
Unfortunately, the specific reason for your appeal being declined won’t be displayed online. You can try calling the SASSA Contact Centre (0800 601 011) or contacting the Independent Tribunal for Social Assistance Appeals (ITSAA) for more information.
Yes, you can appeal a declined appeal to the ITSAA within 30 days of receiving the decision. Visit their website https://www.gov.za/documents/notices/social-assistance-act-regulations%C2%A0lodging-applications-social-assistance%C2%A0appeals for more details.
You only need your South African ID number and the mobile phone number you used during the application process.
Contact the SASSA Contact Centre (0800 601 011) or visit a local SASSA office for assistance.
You can visit the official SASSA website https://www.sassa.gov.za/ or their social media pages on Facebook (https://www.facebook.com/SassaNews/) and Twitter (https://twitter.com/officialsassa?lang=en).
If your SASSA appeal is rejected and you disagree with the decision, you can lodge another appeal. Remember, an appeal application needs to be lodged in relation to each month where a person is rejected by SASSA.
For further assistance, you can contact the Department of Social Development Independent Tribunal for Social Assistance Appeals (ITSAA) at [email protected].
To check your SASSA appeal status, you will need your login credentials for the SRD DSD Appeal Electronic Platform. This typically includes your ID number and a password.
Disclaimer: Remember, this information is intended for general awareness only and shouldn’t be considered official SASSA advice.
Always refer to official SASSA channels for accurate and up-to-date information.
Or use the updated SASSA contact details below.
SASSA Contact Details for R350 Grant
If you have any queries regarding your SASSA appeal status for your R350 grant or request for reconsideration, you can use any of SASSA’s contact details below to get clarity