SASSA R350 Status Check: How to Check Your Grant Status Online (2024)

To check your SASSA R350 grant status online, you can visit the SASSA website and click on the “Application Status” tab. You will need to enter your ID number and phone number to check your status.

To check your SASSA R350 grant status via WhatsApp, you can save the SASSA WhatsApp number (082 046 8553) to your contacts and send a message that says “Status” followed by your ID number. For example: “Status 1234567890123”.

To check your SASSA R350 grant status via SMS, you can send an SMS to 082 046 8553 with your ID number in the message. You will receive an SMS response with your grant status.

There are two ways to find out your next SASSA R350 payment date:

1. Check Online:

   Go to the official SASSA SRD website here: https://srd.sassa.gov.za/

   Then enter your South African ID number and the phone number you used to apply for the SRD grant in the first place.

   Then click “Submit.”

   You’ll see your payment status immediately, and if approved, the estimated payment date.

2. Contact SASSA Call Center:

   Call the hotline: 0800 601 011.

   Choose your preferred language.

   Select the “Check SRD R350 Status” option.

   Follow the prompts and provide your information.

   Then a SASSA agent will help you check your payment status.

Remember:

Payments are usually sent on different dates each month.

You can check your status again after 30 days.

Lastly, make sure all your information is accurate.

The different SASSA R350 grant status messages are:

• Pending: Your application is still being processed.
• Approved: Your application has been approved and you will receive your grant payment soon.
• Declined: Your application has been declined.
• Cancelled: Your grant has been cancelled.

The reasons why your SASSA R350 grant application may be declined are:

• You are not eligible for the grant.
• You have already received a grant from another source.
• You have provided incorrect information on your application.
• You have failed to re-apply for the grant on time.

To be eligible for the SASSA R350 grant, you must meet the following criteria:

• You must be a South African citizen, permanent resident, or refugee.
• You must be above the age of 18 and below the age of 60.
• You must be unemployed and not receiving any other social grant.
• You must not be receiving a student bursary or grant.
• You must not be receiving an unemployment insurance benefit.
• You must not be receiving any other form of government assistance.

You can go to this link to apply for the SASSA R350 grant online or on the SASSA website, or via the Moya App.

To apply online, you will need to visit the SASSA website and create an account. Once you have created an account, you can log in and start the application process.

Go to this link to download the Moya App for free. 

Once you have downloaded the app, you can create an account and start the application process.

You can check your SASSA R350 grant status online at the SASSA website, WhatsApp, SMS, or via the Moya App. (see the 3 Ways To Do Your SASSA Status Check above)

To check your status online, you will need to visit the SASSA website and log in to your account. Once you have logged in, you can click on the “Application Status” tab to check your status.

To check your status via the Moya App, you will need to open the app and log in to your account. Once you have logged in, you can click on the “Check Grant Status” button to check your status.

The different SASSA R350 grant status messages are:

• Pending: Your application is still being processed.
• Approved: Your application has been approved and you will receive your grant payment soon.
• Declined: Your application has been declined.
• Cancelled: Your grant has been cancelled.

The reasons why your SASSA R350 grant application may be declined are:

• You are not eligible for the grant.
• You have already received a grant from another source.
• You have provided incorrect information on your application.
• You have failed to re-apply for the grant on time.

If you have any questions or problems with your SASSA R350 grant application, you can contact SASSA customer support for assistance.

About the “status pending message”, SASSA said it happens when there’s a delay in payments for the new cycle

Payments could also be suspended, if the qualifying criteria had changed.

Furthermore, more than one payment could be made in a single month, but no one would receive a double payment for their R350 grant.

You should, therefore, continue to check your SASSA status until you no longer get the “SASSA status pending” message.

The SASSA R350 grant has been extended until March 2025, as announced by President Cyril Ramaphosa at the 2024 SONA.

If you have already applied, do your SASSA status checking until you have a confirmation that you’ve been registered (as above).

Many more will qualify, for instant caregivers, for the SASSA R350 grant payments.

The SASSA R350 grant is available as part of the COVID-19 Social Relief Of Distress Fund.

If you qualify you’ll still need to apply for the social relief grant which can be done by using any of the methods below.

The SASSA reconsideration application gives you an easy way to submit your request.

Go to this link to see how to submit a reconsideration request or submit an appeal.

Before you would’ve had to send your reconsideration application via email to [email protected].

But now it’s much easier and quicker to do online.

The quickest way to do a SASSA Reconsideration Status Check is to go to the official website. (https://srd.sassa.gov.za/sc19/reconsideration)

Once the page has opened you will just need to do the following;

1. Enter your South African ID Number in the top block
2. Enter the phone number you used in your original application
3. Then click “Send Pin” or just hit enter.
4. Once you have your PIN sent back you can proceed with your SASSA reconsideration application.

This is another common complaint from SRD grant applicants who have received an approved SMS but have not been paid.

The reason for this is generally a bank verification problem where your records do not match those on file at the bank.

Whilst a few banks have had account complications, to be safe, you should also check that the bank account details you supplied are correct.

If you are rejected for the SASSA SRD grant, you can appeal the decision.

To appeal the decision, you must submit a written appeal to SASSA within 30 days of the date of the rejection letter.

Follow these steps to submit your SASSA Appeal Online

Once you have submitted your appeal you should receive an SMS from SASSA notifying you of the outcome.

Or you can find out how to check your SASSA appeal status here.

You can also reach out to SASSA on their call center number at 0800 601 011.

SRD Grant Payments Will No Longer Be Available At Post Office Branches and there are currently no fixed SRD Grant payment dates for 2023.

Therefore, you won’t be able to collect payments from Post Office branches from June 2022 in order for SAPO to reduce the number of people queuing for grants.

But, as an SRD grant beneficiary, you can have payments deposited into your bank account, or collect them from certain retail stores.

You can’t collect your SRD SASSA payments for R350 from Post Office branches, but you can get them from the supermarkets and retail stores below.

• Pick n Pay
• Boxer
• Shoprite
• Checkers
• USave merchants

However, before going to collect your payment from one of the supermarkets above, you need to set up your preferred payment option, as below.

1. Firstly, you must have your own cellphone number to be able to receive your R350 payment at one of the supermarkets above.
2. Then log on to srd.sassa.gov.za.
3. Once you’ve logged in, you must respond to the security SMS you receive on your phone to proceed.
4. Once that’s done, you can then choose the merchants in your application from where you want to collect your money.
5. Once you’ve made your choice, submit the updated application.

In addition, you need to have your own cellphone number so that you can receive your grants at supermarkets.

Lastly, you will also be helped with resetting your PINs for your SASSA cards at the pay points.

Old age, disability or child payments can still be collected from any Post Office branch.

Go to the following link to see more answers to the most popular SASSA SRD Grant FAQ here.

For example, answers to questions like these;

• Why is my SASSA money not in?
• How to apply for a SASSA unemployment grant?
• How do I check my SASSA R350 payday advance?
• Why is my SASSA status pending?
• And more…

The Social Relief of Distress Grant (SRD Grant) is available to South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years. And the above group must also have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not eligible for UIF payments, and have no financial support from any other source.